1. Introduction

Above All Mobile Detailing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://aboveallmobiledetailing.com, use our mobile detailing services, or communicate with us.

2. Information We Collect

We collect information you provide directly to us, including:

  • Personal Identification: Name, phone number, email address, physical address (for mobile service).
  • Vehicle Information: Make, model, year, and condition of your vehicle.
  • Payment Information: Processed securely through our third-party payment processors (Square). We do not store your credit card details.

3. Use of Information

We use the information we collect to:

  • Provide, schedule, and execute auto detailing services.
  • Communicate with you regarding your appointment, including confirmations and reminders.
  • Send service updates and promotional offers (only with your explicit consent).
  • Improve our services and customer experience.

4. SMS and Communications (Twilio Compliance)

By providing your phone number to Above All Mobile Detailing, you agree to receive SMS/text messages and voice calls from us regarding your appointments, service updates, and occasional specific promotions.

  • Consent: You consent to receive messages from us by providing your phone number on our booking forms or over the phone.
  • Frequency: Message frequency varies based on your service activity and interaction with us.
  • Opt-Out: You can opt-out of receiving SMS messages at any time by replying "STOP" to any message. We will send a final confirmation message to confirm your unsubscribe status.
  • Help: For help, reply "HELP" to any message or contact us at (509) 433-9132.
  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.
  • Rates: Message and data rates may apply.

5. Information Sharing and Disclosure

Strict Use of Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share non-mobile information only in the following situations:

  • Service Providers: With third-party vendors (like Square for payments) who perform services for us.
  • Legal Obligations: If required by law or to protect our rights.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please be aware that no security measures are perfect or impenetrable.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Above All Mobile Detailing
2317 Herndon Drive
East Wenatchee, WA 98802
Phone: (509) 433-9132